Euromoney: Raiffeisen is the best bank in Serbia

President of the Executive Board Raiffeisen Bank, Zoran Petrović says that such a result is due, above all, to an exceptional team.

"In order to succeed, you must have people who know how to play in the strongest league. Dedication to the needs of citizens and the economy, reliability and innovation bring results. The 'Trophy' is a collection of 365 small victories," he said. Zoran Petrovic at the award ceremony in London.

Jelena Aksić, member of the Executive Board in charge of affairs with the population, small businesses and entrepreneurs, notes that for top results it is important to push the boundaries again and again.

"The award, for which we are extremely happy, is the result of continuous learning, the ability of colleagues to quickly adapt to changes and to provide the best service to our clients, regardless of whether they do banking on the phone or in a branch," Jelena Aksić points out.

Photo: Euromoney

The award for the best bank in Serbia is, among other things, an indicator that continuous improvements using the most modern technologies, such as tools based on artificial intelligence and the cloud, in which Raiffeisen far advanced, in addition to increasing efficiency, they increasingly influence the provision of a superior user experience, according to Milosav Knežević, member of the Executive Board of that bank in charge of IT.

For more than 30 years, "Euromoney" has been recognizing banks and bankers that stand out for the quality of their operations, and awards for excellence represent a kind of global norm for the banking industry, according to the magazine's website.