"I signed with you! You owe me what is written in the contract," a middle-aged man yells at the worker.
"Sir, and on the stall it says..."
"Ma'am, let's not talk about the stall," replies the angry gentleman and turns to someone, looking for confirmation. "So am I right or wrong?"
Such and similar dialogues have been coming from the office for days cable operator SBB in Požarevac, which the "Vremena" reporter passes several times a day.
The reason? First, the fund BC Partners, the owner of the media group United, is for sold SBB to the e&PPF Telecom group for big money, created by the merger of the Czech PPF Group, which is the owner of Jetel in Serbia, and the Emirates Telecommunications Group from Abu Dhabi.
At the same time, all sports rights were sold to Serbian Telekom, which closed the Sport Club, a Net TV Plus was also sold to them., known as guest worker television.
It doesn't end there - e&PPF seems to be right after sold Total TV to Serbian Telekom, and they excluded N1 and Nova S from the offer.
Fantastically fast consequences
Apart from the billion and a half euros that flowed there, the fantastically quick consequence of the deals was the disappearance of the N1 and Nova S from hundreds of thousands of households.
Which ones are and promptly received the Informer television, Kurir, Blic, Tanjug, Juronujz, a range of media more or less sympathetic to the regime, some of which are in a constant blitzkrieg against common sense and better customs.
According to the claims of the United Group, their two televisions were not included in the offer of Jetel, a smaller cable operator, even though the agreement existed.
And so a good part of SBB's customers resent it, try to terminate their contracts, and in the call center and who knows how many branches of SBB, the employees are going through hell.
As a worker in Požarevac, who in a business white shirt has no peace even during a cigarette break, and can't even fully explain what, how and why. It is especially not her fault that the big bosses sold parts of the corporation so now Telekom Maltene is a monopolist.
It's a bizarre thing, people who earn 500 euros a month are at each other's throats while Telekom buys a monopoly over the media with state billions from white world funds.
The journalists of two television stations, which many in Serbia see as important critical voices, are also at a loss. Their work is now seen by far fewer people.
They are still offered by SBB. As "Vreme" previously learned from a source, the United Group has a contract under which SBB must broadcast this program for another five years. And after that, who knows?.
Games without bread
But hey, everyone has all the sports to watch! Bread and games may work without bread.
That is not enough for many. A man asks the reporter where the SBB branch is. He says he has Total TV and wants to cancel the contract.
“Why, sir?” I ask.
"Ma je*em mater," he says. And everything is clear.